Frequently Asked Questions

Everything you need to know about Scicon Sports gear and services.

How do I track my order?

Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery status in real-time.

What is the warranty policy on Scicon bike bags?

All Scicon Sports bike travel bags come with a global limited lifetime warranty against manufacturing defects in materials and workmanship.

Do you offer international shipping?

Yes, we ship our premium cycling gear and eyewear globally. Shipping costs and delivery times vary depending on your specific location and selected shipping method.

What is your return policy?

We offer a 30-day return policy for items in original condition. Products must be unused, with all original packaging and tags attached to be eligible for a refund.

Are your sunglasses compatible with prescription lenses?

Many of our performance eyewear models are compatible with our proprietary RX Optical Inserts, allowing you to enjoy Scicon optics with your specific prescription.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping country.